Why is my SENS8 disconnected?

There are a variety of reasons why your SENS8 may not be able to communicate with our servers. Your device could be unplugged, your location may be having a power outage, the camera may not be connected to the internet.

In most cases, you can troubleshoot these issues right in your own home.

Additional troubleshooting tips

If you continue to have trouble here are some other things to consider:

  1. Verify your network is supported
  2. Check your network speed
  3. Check internet connection
  4. Split your network into distinct SSIDs if using dual band
  5. Update your router's firmware